Pilot in Columbus (3600 Interchange Rd)

great customer service

Nice in and out place.

you could get everything that you need for the road cases to hold your papers I don't fly out the window. lights to put on the vehicle so you don't get stopped by the cops and it's not much but it's Wendy's to fill up your stomach and snacks to help you down the road ice cold drinks to wet your whistle that is why pilot and Flying J is the best

Okay

this pilot is one of the best in the city and I wouldn't shop at any other!!!

Coffee is great and the staff is awesome

It’s ok.

Freeway truckstop situated in a built up city neighhborhood, with limited space for both cars and semis to get in and out. Plus, cash prepay which is not good customer service. There are still people who don't have (or shouldn't have) and don;t want to use credit/debit cards at the pump. These people have to go into your store, not once, but twice, to fill up. You and the industry need to figure out a way to accommodate cash customers.

I was there last night. All the pumps was down. They was all being serviced ..all the pumps

Drove all the way out there for cheap gas just to find that the pumps were shut down.