Last Updated: June 26, 2024Your privacy is important to GasBuddy, LLC ("
GasBuddy", "
we", or "
us") and we are committed to protecting the privacy of your information. This GasBuddy Privacy Policy (the "
Privacy Policy") describes how we collect, use, store, share and protect your Personal Information. This Privacy Policy applies to all Personal Information collected during any written, electronic, and oral communications, as well as any information collected online, which includes the GasBuddy website located at www.GasBuddy.com (the "
Sites"), and other services and tools (including, but not limited to, mobile applications and other software applications) that link to this Privacy Policy (collectively, the "
Services").
Notice at Collection. If you are a resident of California and would like information on how to exercise your rights, click here to view the
Your Privacy Rights section below. As described there, we collect, and in the past 12 months have collected, the following categories of information from and about you: identifiers, personal information described under Cal. Civ. Code 1798.80; protected classifications under California or federal law; commercial information; internet or similar network activity; geolocation data; audio, electronic, visual or similar information; professional information; education information; inferences drawn from other personal information; and sensitive personal information. We collect these categories of information from you in order to provide our services to you, to run our business, to communicate with you, and as required by law. We may have disclosed each of these categories of personal information for a business purpose as described below. In addition, we may have "sold" or "shared" identifiers, commercial information, internet or similar network activity, and geolocation data in the past 12 months, as those terms are defined by the CCPA.
We will retain each of these categories of personal information based on several factors, including is reasonably necessary to (i) provide our products and services or administer our relationship with a consumer; (ii) protect our business, employees, organization, and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.
Please read the GasBuddy
Terms of Service carefully before you use our Service. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in the GasBuddy Terms of Service.
By creating a GasBuddy account, or by otherwise accessing, visiting or using the Service, you expressly consent to the GasBuddy Terms of Service, and the data practices described in this Privacy Policy. If you do not feel comfortable with any part of this Privacy Policy or our Terms of Service, please discontinue your access or use of the Service immediately.
If you purchase or access the Service through another service that provides a gateway to the Service, such as iTunes or Google Play (a "
Gateway Service"), you will have a separate, additional account relationship with that Gateway Service. We have no control over the collection of such information by a Gateway Service, and any such collection or use will be subject to Gateway Service’s applicable privacy policies.
We may modify this Privacy Policy from time to time which will be indicated by changing the date at the beginning of this Policy. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on our Services prior to the change becoming effective, or as otherwise required by law. If you do not agree to the new terms, you may terminate your account by contacting us at
help.gasbuddy.com.
Personal Information is any information that we collect on or in connection with the Services that relates to you, identifies you personally or could be used to identity you, such as your name, email, phone number and address ("
Personal Information"). Aggregated or anonymized information does not constitute Personal Information. The types of Personal Information that we may collect about you are:
- Account Information. We may collect Personal Information that you provide to us in connection with your use of the Service when you register as a user of the Service, send email messages, forms, or other information to us through the Service, or enter a drawing, promotional contest, or giveaway offered through the Service. If you register for a GasBuddy account directly through the Service, you will be required to provide your email address and create a user nickname and password, and we will assign you a GasBuddy Account ID number. You can use the Service without registering, however, you may not be able to use certain features of the Service, such as entering drawings, promotional contests, or giveaways that are offered through the Service.
- Information You Provide to Us.
- GasBuddy Account. You may also choose to provide additional Personal Information and other information in connection with your GasBuddy account, including your email address, phone number, a profile picture, your birthday, your hobbies, your car make/model/year or VIN, your job, your education and some of your favorite things, such as your favorite movies, food and TV shows. Providing this additional information is optional and you are not required to provide this information in order to use the Service.
- Pay with GasBuddy. Some of our products, such as Pay with GasBuddy (available only in the United States), require additional information from you to function. To use our Pay with GasBuddy card you will need to provide us access to your checking account and driver's license. For additional privacy terms and conditions, which supplement this Privacy Policy, related to Pay with GasBuddy, click here.
- Drawings, Promotional Contests & Giveaways. If you enter a drawing, contest, or giveaway offered through the Service you will be required to provide your postal address, including the street address, city, state / province, and zip / postal code.
- Information You Share on the Service. Some portions of the Service allow you to submit comments, reviews, ratings and other content. This content may be displayed on the Service and may be viewable by other users of the Service. In addition, if you have created a user profile and uploaded a photograph of yourself in connection with your GasBuddy account, other users of the Service will be able to see your user profile information and your photograph when you submit content to the Service while logged in to your GasBuddy account.
- Information Provided By Business Partners. We may receive information about you from other sources. For example, this may include receiving information from our business partners, including analytics vendors and advertising networks. This information may include your name, email address, phone number, full mailing address, and date of birth. We may combine information we receive from other sources with information that we collect directly through the Service. We may also combine information we collect about you from the different devices you use to access our Service.
- Geolocation Information. If you access the Service through a mobile device and allow for location tracking, we will automatically collect information about your geolocation, including your geolocation relative to and within third-party merchant locations. We cannot offer you some of the features of the Service, such as the "Find Gas Near Me" feature, if we cannot collect your geolocation information. If you do not want us to collect your geolocation information you may change your preferences through the "Settings" feature of the GasBuddy mobile application. Please see GasBuddy’s Disclosure of Information to Third Parties section of this Policy to see how GasBuddy may share your location data.
- Device Information. In addition, we may collect information such as your mobile device ID, device type, and your use of features, functions, or notifications on the device, as well as signal strength relating to WiFi or Bluetooth functionality, temperature, battery level, and similar technical data. We may collect this information even if you are not logged in to the Service. We may collect this information ourselves, or through third-party vendors. If you access the Service through a computer, we will automatically collect information such as your browser type and version, computer and connection information, statistics on page views, traffic to and from the Service, Internet Protocol ("IP") address and standard web log information.
- Driving Data. If you access the Service through a mobile device, and you consent to participate in the "Drives" feature of the GasBuddy mobile application, we will collect information about your driving behavior, including, but not limited to, driving distance, the location of each trip, your speed, acceleration and braking habits (collectively, "Driving Data"). Such collection occurs even if you are not logged in to the Service. We will be unable to offer you the "Drives" feature, if we cannot collect your Driving Data. GasBuddy may share your Driving Data as described in the Sharing Your Information With Third Parties section below. If you do not want us to collect your Driving Data, you should not consent to the "Drives" feature. If you consent to participate in the "Drives" feature but later decide you no longer want to participate in this feature, you may change your preferences through the "Settings" feature of the GasBuddy mobile application so the "Allow Location Access" is not set to "always".
- Information Provided to Us by Social Networking Services You Use. By logging into the Service through a third-party social networking service, such as Facebook or Twitter, you give us permission to access, store and use any information that you permit the applicable third-party social networking service to share with us in accordance with the privacy settings that are applicable to your account with that social networking service. We encourage you to review, and if necessary, adjust, your privacy settings on the applicable social networking service before logging in to the Service through a social networking service. Information that we receive from third-party social networking service is stored and used by us in accordance with this Privacy Policy.
- Transaction Data (applicable only in the United States). If you register a Payment Card in connection with GasBuddy's Card Link Program, we will collect or receive from third parties data relating to transactions with the registered Payment Card. Transaction data may include your first and/or last name, zip code, email address, card number, and city/state of residence. Notwithstanding anything to the contrary in other terms or privacy policies, transaction data will be used to monitor transactions on your registered Payment Card(s) to identify qualifying purchases, determine eligibility for the program, operate and analyze the effectiveness of the Card Link Program, send your promotional or advertising materials that may be of interest to you based on your purchases, and shared with our third-party partners as described in Section 6 of this Privacy Policy.
In some cases, we or third parties may use cookies and similar technologies, such as pixel tags, that automatically collect information. Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device.
Pixel tags are very small images or small pieces of data embedded in images, also known as "web beacons" or "clear GIFs," that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.
Information that may be collected by cookies when you use the Service may include, without limitation:
- the pages you visit within the Service;
- the date and time of your visit to the Service;
- the amount of time you spend using the Service;
- the IP address used to connect your computer to the Internet; and/or
- your computer and connection information such as your browser type and version, operating system and platform.
Some of the functions performed by cookies are strictly necessary for us to be able to offer you our Service, while other cookies provide us with valuable insight about how we can improve our Service or help us with marketing our products and services to you based on your interests and preferences.
The length of time a cookie will stay on your browsing device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted (i.e. after you have finished browsing).
When you access our Services, we or companies we work with may place cookies on your computer or other device. These technologies help us better understand user behavior and inform us about which parts of our websites people have visited.
We use both first-party and third-party cookies on our Service. First-party cookies are cookies that are placed on your device by us, while third-party cookies are set by parties other than GasBuddy. Third-party cookies are operated by third parties that can recognize your device both when it visits our Service and when it visits other websites or mobile apps. GasBuddy does not control how third-party cookies are used, and we encourage you to check the websites of any third-party cookie providers for more information about how they use cookie information.
GasBuddy uses third-party service providers to display advertising on our Services and serve advertising on other third-party sites that are more relevant to you or your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers. This means that after you have used our Services, you may see some advertisements about our Services elsewhere on the Internet. The information collected through this process by the third-party service providers does not enable us or them to identify your name, contact details or other Personal Information that directly identifies you unless you choose to provide these. Such advertising will only be delivered where permitted by applicable law.
We may also use tracking technologies to collect "clickstream" data, such as the domain name of the service providing you with Internet access, your device type, IP address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our Site, webpages viewed, content searched for, access times and other relevant statistics, and assign unique identifiers to the device or other credentials you use to access the Sites for the same purposes.
Pages of our Sites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Pages of our Sites may also use Java scripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or "cached" within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or "cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.
- First-Party Cookies. You can use the browser with which you are viewing this website to enable, disable or delete first-party cookies. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of the Site. Also, if you disable cookies other parts of the Services may not work properly. You can find more information about how to change your browser cookie settings at https://www.allaboutcookies.org.
- Advertising Cookies. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (https://optout.aboutads.info) or the Network Advertising Initiative (https://www.aboutads.info/choices). In addition, on your iPhone, iPad or Android mobile device, you can change your device settings to control whether you see online interest-based ads.
- Mobile Advertising. You can opt out of having your mobile advertising identifiers used for certain types of advertising by accessing the settings in mobile device and following the instructions. If you opt-out, we will overwrite your mobile advertising ID within the application and will not collect any further data relating to that ID. Thus, if at a later stage, you decide to opt-in, we will be unable to continue and track you using the prior ID and you will for all practical purposes be a new user.
- Google Analytics. We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt-out of Google Analytics here.
- Facebook. We may use Facebook cookies or pixels to target ads to you. You can learn about how to opt-out of receiving targeted advertisements from Facebook here.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, you may limit all but essential tracking activity on the GasBuddy website by using the cookie consent management tool available in the lower left-hand corner of the website. Third parties may also provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:
Do Not Track. Some Internet browsers - like Internet Explorer, Firefox, and Safari - include the ability to transmit "Do Not Track" or "DNT" signals. Since uniform standards for DNT signals have not been adopted, the Services do not currently process or respond to DNT signals.
GasBuddy may use your Personal Information that we collect about you through the Service in the following ways:
- To provide access to the Service and to provide you with requested services and customer support and to process and respond to your inquiries;
- To personalize, customize, measure, and improve our services, content, and advertising and otherwise to enhance your experience of the Service;
- To prevent, detect, and investigate potentially prohibited or illegal activities, and enforce the GasBuddy Terms of Service;
- For fraud prevention and debt collection purposes;
- To analyze the accuracy, effectiveness, usability, or popularity of the Service;
- To generate and review reports and data about our user base and service usage patterns;
- To administer the GasBuddy GasBack Rewards Program;
- If you have registered with the Card Link Program, we will use transaction data to monitor transactions on your registered Payment Card(s) to identify qualifying purchases, determine eligibility for the program, operate and analyze the effectiveness of the Card Link Program, and send you promotional or advertising materials that may be of interest to you based on your purchases;
- To compile aggregate data for internal and external business purposes;
- To resolve disputes and troubleshoot problems;
- To contact you with information, including promotional, marketing and advertising information and recommendations that we believe may be of interest to you, including offers from third parties;
- To provide you with other services requested by you as described when we collect the information;
- To provide you with information we deem relevant when you visit third-party merchant locations;
- To send push notifications to your mobile device to provide updates about the Service and other relevant messages, to the extent you consent to this during registration process; and
- As otherwise stated in this Privacy Policy or the GasBuddy Terms of Service.
We take care to allow your Personal Information to be accessed only by those who need access to perform their tasks and duties, and to share with other parties who have a legitimate purpose for accessing it. We want you to understand when and with whom we may share the information we collect. We may share information that we collect through the Services with third parties as follows:
- Our Service Providers. We may share your Personal Information with contractors or service providers who provide certain services to us or on our behalf, such as operating and supporting the Service, serving you with specialized offers or advertisements, or otherwise responding to your customer service requests. Our service providers may also help us prevent fraud and perform collections. These service providers will only have access to the information needed to perform these limited functions on our behalf and are required to provide your information with at least the same level of protection and security as we use for the Service.
- Our Business Customers. GasBuddy’s B2B Software-as-a-Service (SaaS), (collectively, the "Enterprise Services"), is designed to provide gas retailers a platform to maintain their station information, manage their brand, promote to their target consumer audience and measure success of their ads. By using our Enterprise Services, business customers can get access to your location information, ratings, reviews and in-app behavioral information.
- Business Transfers or Bankruptcy. If GasBuddy becomes involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, GasBuddy may share or transfer your Personal Information to a third party or parties in connection with the applicable transaction.
- Our Affiliates. We may share some or all of your Personal Information with our parent company, subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us for internal business purposes. We will require these entities to comply with the terms of this Privacy Policy with regard to their use of your information.
- Law Enforcement Authorities. To the extent permitted or required by law, we may share your Personal Information with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other GasBuddy user to legal liability, or to protect our rights or property, or during emergencies when safety is at risk. Law enforcement requests may be sent to [email protected].
- Business Partners. We share with business partners the following information:
- Mobile Data: If you access the Service through a mobile device, we may share your device ID, mobile advertising ID, and geolocation information with a few carefully selected third-party business partners that may use this information on behalf of themselves or their third-party business partners to provide you with marketing information about products or services that may be of interest to you, for purposes related to advertising, analytics, attribution (e.g., measuring ad performance) and research.
- Driving Data: If you consent, GasBuddy may collect and share with Arity 875, LLC ("Arity") your personal information and other data, including precise location, trip location, and driving event data such as speed, change in speed and other aspects of how, how much, where and when you drive (collectively "Driving Data"). Arity provides GasBuddy with driving analytics, such as driving event history, crash detection and fuel efficiency which enable us to provide certain functionalities of the GasBuddy service. Arity may also use this information for personalized advertising on our properties and elsewhere, to build and supplement user profiles, segments and audiences, calculate discounts, rewards or pricing offers by third parties such as insurance companies, and to perform various profiling activities in order to produce a score which may predict the level of driver riskiness, and to develop its risk predictive models for its own analytics purposes; and for mapping, traffic and navigation. For more information about how Arity may use your information, please review Arity’s Privacy Statement. When you click on "Join Drives" and activate this feature, you hereby acknowledge and consent to GasBuddy sharing such Driving Data with Arity, and to the processing of your personal information by GasBuddy and by Arity as described in this privacy policy and Arity’s Privacy Statement. If you do not want us to share your Driving Data in this way, or you do not want Arity to process your information, you should not consent to the "Join Drives" feature. You may adjust your app settings at any time.
- Location Data: Pursuant to your consent, we may share precise location information (data obtained from a device about the physical location of the device that is sufficiently precise to locate a specific individual or device). We may share your location information with both Arity (see above) and Foursquare Labs, Inc. ("Foursquare") to provide customized engagement features, products, and content (including marketing/advertising content) to GasBuddy’s end users/customers through GasBuddy’s Services, and to conduct internal analytics regarding GasBuddy’s end users/customers. Arity and/or Foursquare may also collect location data directly through the app. If you have location services enabled on your device for our mobile application, these third parties may provide your location to us and our service providers so we can provide you tailored offers and ads. Foursquare and Arity may also collect and use other information, such as your device type, advertising identifier on your device and device usage information (for example, a date/time stamp and your location when the App communicates with Foursquare). All such information is used by Foursquare and Arity for its own purposes in accordance with their respective privacy policy, as updated from time to time. You can opt-out of having your geo-location data shared with Foursquare and Arity through the "Settings" feature of the GasBuddy mobile application or through the settings on your mobile device. For more information about how Foursquare uses your geo-location information, you can visit: Foursquare’s Privacy Policy.
- Transaction Data. If you register a Payment Card in connection with GasBuddy’s Card Link Program, you authorize one or more of our Card Link Offer Service Providers (Rakuten Card Linked Offer Network, Rewards Network Establishment Services, Inc., and Brandmovers, Inc.) to share necessary information with American Express, Mastercard and/or VISA, as applicable (each a "Payment Card Network") to allow the applicable Payment Card Network to identify transactions that are eligible for the Card Link Program. Some of the information shared between GasBuddy and Card Link Offer Service Providers or Payment Card Networks may be partially redacted or anonymized. By registering a Payment Card, you authorize the applicable Payment Card Network to share such transaction details with the Card Link Offer Service Providers and GasBuddy to enable your card-linked offer(s) and target offers that may be of interest to you. Card Link Service Providers and Payment Card Networks may retrieve and analyze up to 13 months of transaction data history in order to provide you with these targeted offers. You also authorize Card Link Offer Service Providers as well as Upside Services, Inc. to collect transactional data directly from merchants that participate in the program and share that transactional data with GasBuddy and Payment Card Networks. Card Link Offer Service Providers and Payment Card Networks may retain and use transactional data for internal financial reporting and analysis purposes, or as otherwise required by law or contract. You may opt-out of transaction monitoring by removing your linked card(s). To remove your card(s), go to your profile in the GasBuddy app and select the "Membership" link in the menu. In the Linked Cards section, click on the "Remove" button next to your associated card(s).
If you visit the Service from a third-party website the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third-party website to the Service. Your activities on the Service while this type of code is active may be reported back to the third-party website. The presence of a third-party navigation bar at the top of a webpage is an indication that the third-party website may be able to see your activity on the Service.
We may also provide social media features through the Service that enable you to share information with your social networks and to interact with the Service on various social media sites. Your use of these features may result in the collection or sharing of information about you by these sites, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites.
If you click on a link to a third-party site, you will be taken to a site we do not control. This includes, for example, links to surveys or reviews offered by Card Link Service Providers or participating merchants. GasBuddy is not responsible for the privacy practices of any third parties other than as relevant to the Services and as described in this Privacy Policy.
The "Tell a Friend" feature on the Sites allows you to send email notifications to your friends inviting them to use the Service. To use the "Tell a Friend" feature you will need to provide your friend's name and email address. For users in Canada, to use the "Tell a Friend" feature you will need to provide your friend's name and email address and you should only do this if you have your friend's express consent to provide that information to us. If you provide this information we will automatically send your friend an email asking them to visit the Sites and identifying you as the person who referred us to your friend.
GasBuddy takes reasonable measures to protect the information you provide to GasBuddy or submit through the Service against loss, theft and unauthorized use, disclosure, or modification. However, we cannot guarantee or warrant the security of any information you transmit to GasBuddy or submit through the Service and you do so at your own risk. No internet or email transmission is ever fully secure or error-free. Email sent to or through the Service may not be secure. You should use caution whenever submitting information online and take special care in deciding what information you send to us via email. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
You may identify, change, and update the Personal Information you provide through the Service, or change your preferences concerning how we use your Personal Information, as follows:
- Accessing, Changing, Updating or Deleting Your Information. Unless it cannot be provided because we are required to protect other interests, you have the right to know what Personal Information we hold about you. You may make changes to the user information you provided in connection with your GasBuddy account by logging in to your account and changing the applicable information. If you choose to terminate your account, you may also request that we delete your Personal Information by contacting us at help.gasbuddy.com. You may also delete your account by following the account deletion instructions within the GasBuddy app on Apple and Android devices, or by contacting us at help.gasbuddy.com. Following receipt of a request from you, we will take reasonable steps to update, correct or delete your information as required under the applicable law. Note that if you submit a request to delete your account, you may lose any benefits that you have accrued under your account. For more information on deleting your GasBuddy account, please review our terms of service.
In addition, if you are a State of California resident under the age of 18 and are a registered user of the Service, you may request that we remove content or information about you that you posted on the Service by (i) submitting a request by clicking here and (ii) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed. Please note, we are not required to, and may not be able to, erase or otherwise eliminate content or information if (a) other state or federal laws require us or a third party to maintain the content or information; (b) the content or information was posted, stored, or republished by another user; (c) the content or information is anonymized so that you cannot be individually identified; (d) you do not follow the instructions posted in this Privacy Policy on how to request removal of your content or information; or (e) you have received compensation or other consideration for providing the content. Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain the applicable content or Personal Information. - Gateway Services (Third Parties). GasBuddy does not control the information you provide to Gateway Services. If you want to change your preferences with regard to how an applicable Gateway Service collects or uses your Personal Information in connection with the Service, you should review the privacy practices of the applicable Gateway Service and adjust your privacy or other settings directly through the applicable Gateway Service.
GasBuddy is not intended for use by children under the age of sixteen (16). We will never knowingly collect Personal Information directly from children under the age of sixteen (16) without verifiable parental consent. If you are under the age of sixteen (16), please do not provide us with information of any kind whatsoever. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. If you have reason to believe that we may have accidentally received information from a child under the age of sixteen (16), please contact us immediately at
help.gasbuddy.com.
The Services are offered in the United States and Canada only and are intended solely for residents of those jurisdictions. If you are located outside of the United States and choose to use the Service or provide your Personal Information to us, your Personal Information will be transferred, processed and stored in the United States. U.S. privacy laws may not be as protective as those in your jurisdiction. Your agreement to our Terms of Service and this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your Personal Information transferred to or processed or stored in the United States, you should not use the Service. For more information, please review our Canadian Privacy Policy
here.
We retain Personal Information for active GasBuddy accounts as long as it is necessary and relevant for our operations. In addition, we may retain information from closed or deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce the GasBuddy Terms of Service and take other actions permitted by law. The Personal Information we retain about you will be handled in accordance with this Privacy Policy.
Based on your state of residence, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
Pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act ("
CCPA") as well as similar state privacy laws, below is a summary of the Personal Information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect your Personal Information ("PI"), where we obtain the PI, and the third parties that we share your PI.
The chart below provides a description of the types of PI we collect. It also describes the business or commercial purpose(s) for which we collect, use and disclose PI, and the categories of third parties with whom we have shared or sold each type of PI in the past twelve (12) months. For more information about the PI we collect and how we collect it, please refer to sections 3 and 4 above. For more information about how we disclose your PI, please refer to section 6 above.
The CCPA contains specific definitions for "sharing" PI and "selling" PI. These definitions only apply to this section, and do not apply to the rest of our Privacy Policy. "Share" or "sharing" means, in short, sharing PI for cross-contextual advertising purposes. "Sale" or "selling" is defined very broadly and includes the disclosure of PI for monetary or valuable consideration.
NOTICE: We may sell your sensitive personal data (i.e., precise geolocation information).
Category of PI | Purposes for Collection, Use, and Disclosure | Third Parties To Whom We Have Shared or Sold PI in Past 12 Months |
---|
Identifiers, such as name, mailing or billing address, unique personal identifier, online identifier, IP address, email address, phone number, signature, physical characteristics or description, GasBuddy Account or Loyalty ID, etc. | - Provide, maintain and improve our Platform
- Provide and deliver the products and services you request
- Facilitate the Card Link Program
- Send you technical notices, updates, security alerts and support and administrative messages
- Respond to your comments, questions and requests and provide customer service
- Communicate with you about products, services, offers, promotions, and rewards
- Provide news and information we think will be of interest to you
- Monitor and analyze trends, usage and activities in connection with our Platform
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, its parent company, PDI Technologies, Inc. ("PDI"), and others
- Personalize and improve the Platform
- Facilitate and moderate customer surveys
- Provide advertisements, content or features that match user profiles or interests
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
| - Advertisers, for cross-contextual advertising purposes
- Business partners (e.g., Foursquare, Arity)
- Consumer Brands
- Data brokers (e.g., Neustar)
|
Protected classification characteristics under California or federal law (e.g., age) | - Provide and deliver the products and services you request
- Process transactions and send you related information
- Verify your eligibility for our products and services
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, PDI, and others
- Personalize and improve the Platform
- Provide advertisements, content or features that match user profiles or interests
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
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Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies) | - Provide, maintain and improve our Platform
- Provide and deliver the products and services you request
- Facilitate the Card Link Program
- Respond to your comments, questions and requests and provide customer service
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, PDI, and others
- Provide advertisements, content or features that match user profiles or interests
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
| - Advertisers, for cross-contextual advertising purposes
- Business partners (e.g., Foursquare, Arity)
- Consumer Brands
- Data brokers (e.g., Neustar)
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Internet or other similar network activity (e.g., browsing history, search history, and information regarding interaction with an Internet website, application, or advertisement) | - Provide, maintain and improve our Platform
- Monitor and analyze trends, usage and activities in connection with our Platform
- Respond to your comments, questions and requests and provide customer service
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, PDI, and others
- Provide advertisements, content or features that match user profiles or interests
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
| - Advertisers, for cross-contextual advertising purposes
- Business partners (e.g., Foursquare, Arity)
- Data brokers (e.g., Neustar)
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Geolocation data (e.g., physical location or movements) | - Provide and deliver the products and services you request
- Process transactions and send you related information
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, PDI, and others
- Personalize and improve the Platform
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
| - Advertisers, for cross-contextual advertising purposes
- Business partners (e.g., Foursquare, Arity)
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Sensory data (e.g., audio recordings or similar information) | - Provide and deliver the products and services you request
- Process transactions and send you related information
- Perform customer service
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, PDI, and others
- Personalize and improve the Platform
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
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Inferences drawn from other personal information (e.g., a profile relating to a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitude) | - Provide, maintain and improve our Platform
- Communicate with you about products, services, offers, promotions, and rewards
- Provide news and information we think will be of interest to you
- Monitor and analyze trends, usage and activities in connection with our Platform
- Fulfill our legal obligations, detect, investigate and prevent fraudulent transactions and other illegal activities, and protect the rights and property of GasBuddy, its parent company, PDI Technologies, Inc. ("PDI"), and others
- Provide advertisements, content or features that match user profiles or interests
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose as permitted by law or as described to you at the time the information was collected
| - Advertisers, for cross-contextual advertising purposes
- Business partners (e.g., Foursquare, Arity)
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Disclosures for Business Purposes. In the past twelve (12) months, we have disclosed each of the categories of PI identified in the chart above for "business purposes," as defined in CCPA. Other than has described in the chart above, we have not disclosed this information to third parties (e.g., non-service providers) for a business purpose in the past 12 months other than as directed by you or with your consent.
Privacy Rights. You may have rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, GasBuddy cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of our network systems. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.
- Right Against Discrimination: We will not discriminate against you if you exercise your right to know, delete or to opt-out of sales.
- Right to Know: You have the right to know the Personal Information we collect, use, disclose, and sell about you during the preceding 12 months. You have the right to request in writing from us a copy of the categories of Personal Information we have collected about you, the categories of sources from which we collected that information, why we collected that information about you, the categories of third parties with whom we shared your Personal Information, the categories of Personal Information that the business disclosed about you for a business purpose, and the specific pieces of Personal Information we have collected about you. As noted above, you have the right to know the categories of Personal Information that we sold about you and the categories of third parties with whom we shared such information. Please note that we are only required to respond twice per calendar year to your right to know.
- Right to Delete: You have the right to request us delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions. To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request that you submit additional information, which we will only use to verify your identity, and for security or fraud-prevention purposes.
- Right to Opt-Out of Sale or Sharing of PI: Note that as of the date of this Policy, we do not knowingly "share" or "sell" PI of consumers under the age of 16 years. We may “sell” or “share” PI as outlined in the chart above. This statement is based on our understanding of how these terms are defined under CCPA and similar state laws. If you would like to opt-out of allowing us to “sell” or “share” your PI, please follow the instructions below. If you opt-out, we, and our partners, may not be able to offer you personalized offers and benefits.
- Limit the Use or Disclosure of Sensitive PI: If you would like to limit our use or disclosure of precise geolocation data collected through the Services, please follow the instructions below. If you opt-out, we, and our partners, may not be able to offer you personalized offers and benefits.
Consumers who wish to exercise their rights under this section can contact us at [email protected] or use our form. If you email us, please include your name, email address and address and indicate you are making a privacy rights request. In addition, if you would like to opt out of the sharing of your PI through cross contextual marketing technology, you may modify your tracking settings on the Services by clicking the cookie icon in the bottom left of the website or by turning off mobile advertising ID tracking on your mobile device. If you would like to limit the use or disclosure of your precise geolocation data, please modify the App Location Preference settings in the mobile app. If we deny your privacy request and you wish to appeal our decision, you may contact us at [email protected].Agents. Agents that you have authorized to act on your behalf may also submit requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.
Notice of Financial Incentive. We may offer various financial incentives through the Services. For example, we may provide discounts, coupons and other benefits for customers who sign up for our newsletter or join a loyalty program. The Personal Information we may collect in relation to our loyalty program may include each of the categories of Personal Information discussed above. Some of this information may be considered “sensitive” under applicable law. You have the ability to opt-out of the financial incentive, or our subsequent use of your Personal Information in connection with a financial incentive, at any time by contacting us at
[email protected]. If you opt out or choose to limit our use of your Personal Information in relation to a financial incentive, we may not be able to provide you with the full range of personalized benefits under our loyalty program. The value of your Personal Information is reasonably related to the value of the offer or discount presented to you taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by your participation in the program. In some instances, or for some programs, we may provide you with additional terms or conditions relating to a financial incentive.
Additional California Rights: If you are a California resident you may request a notice from us describing what categories of Personal Information (if any) we have shared with third parties, including our corporate affiliates, for their direct marketing purposes during the preceding calendar year. You may request such notice once a year and free of charge. To request a notice, please contact us as provided in the “How to Contact Us” section of this Policy and indicate in the email subject line “California Shine the Light Request” so that we can process your request. Please include your mailing address, state of residence and email address with your request.
If you have any questions about this Privacy Policy or our use of the Personal Information we collect from you in connection with the Service, or to update the Personal Information we have about you, you may contact us at
help.gasbuddy.com, or by postal mail at 14241 Dallas Parkway, Suite 350, Dallas, TX 75254 Attn: GasBuddy Customer Service.